Terms of Service

Last updated: 2 July 2026

7dots - Terms of Service, July 2026

PREAMBLE

7dots (hereinafter "Company" or "we" or "us") is an Information Technology Service Provider that provides a digital shift management application for restaurants and hospitality businesses. The application is accessible through the website www.7dots.app (hereinafter "Service").

These Terms of Use (hereinafter "Terms") govern the use of the Service and constitute a legal agreement between you ("User") and 7dots.

 

1. ACCEPTANCE OF TERMS

1.1 Legal Binding

You acknowledge that you have read, understood, and agree to be bound by these Terms by:

  • Completing the registration process for the Service

  • Activating the free trial period (30 days)

  • Purchasing any subscription package

  • Continuing to use the Service

If you disagree with any part of these Terms, you must immediately stop using the Service.

These Terms constitute the entire agreement between you and 7dots regarding the use of the Service and supersede all prior agreements or discussions.

1.2 Use on Behalf of Legal Entities

If you use the Service on behalf of a legal entity (restaurant, business, etc.), you declare that you are authorized to accept these Terms on behalf of that entity.

1.3 Modification of Terms

7dots reserves the right to modify these Terms at any time, by publishing an update at www.7dots.app/terms.

By continuing to use the Service after publication, you declare acceptance of the new Terms.

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2. RIGHTS OF USE AND RESTRICTIONS

2.1 License Grant

Subject to compliance with these Terms, 7dots grants you a limited, revocable, and non-exclusive right to use the Service. You may use the Service provided that there is no outstanding payment due to us or actions that violate these Terms.

If the Terms of Use are violated, we reserve the right to cancel your subscription and discontinue the provision of services to your account.

You may use the Service for only one business per subscription package (one business may have more than one location).

2.2 Restrictions

Prohibited without explicit written permission:

  • Resale, rental, or lending of access to third parties

  • Use for competitive purposes or reverse engineering

  • Attempts to bypass security or access data of other users

  • Creation of tools for data extraction (scraping)

  • Use of bots or automated scripts

  • Publication of other users' data without permission

2.3 User Data

  • You retain full ownership of your data

  • 7dots has the right to access your data only for Service provision

  • Data retention after termination: Your data is retained for 30 days after subscription cancellation, then deleted

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3. REGISTRATION AND ACCOUNT

3.1 Registration Requirements

To register for the Service, you must:

  • Be at least 18 years old or of legal age according to applicable law

  • Use a valid email address

  • Provide accurate information about your company

  • Comply with these Terms

3.2 Account Security

You are solely responsible for:

  • Keeping your password confidential

  • Using the account only in an authorized manner

  • Updating your information if it changes

  • All activities conducted through your account

If you notice unauthorized access to your account, report it immediately to support@7dots.app

3.3 Accurate Information

You agree to:

  • Provide accurate and complete information during registration

  • Update immediately any changes

  • Not provide false or misleading information

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4. SUBSCRIPTION AND PAYMENT

4.1 Subscription Packages

7dots offers:

  • Free trial period: 30 days, with no charge

  • Monthly subscription: €8/month (or equivalent in other currencies) which includes up to 30 users. If you need more users, please contact our team at info@7dots.app

  • One package per business, with the option to add additional locations

4.2 Billing and Renewal

  • The subscription renews automatically every month on your purchase date (e.g., if purchased on June 12, the next renewal will be on July 12)

  • You may cancel at any time; subscription is valid until the end of the current period

  • The prices you selected at purchase apply, unless you receive notice of a price change

4.3 Payment

  • Accepted: Credit cards and other digital payment methods (Apple Pay, PayPal, etc.)

  • Payments are made in Euros (€) or equivalent in other currencies

  • Payment failure results in service suspension. In case of technical payment issues, contact support@7dots.app

4.4 Additional Service Charges

If you add additional services in the future (e.g., payroll), you will be charged accordingly at renewal.

4.5 Refunds

All subscription fees are final and non-refundable, within the scope of consumer rights under Dutch/ European law.

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5. SERVICE CAPABILITIES AND LIABILITY

5.1 Service Description

7dots provides:

  • Staff shift scheduling

  • Compatibility with Greek ERGANΙ law (without replacing the use of ERGANI). Compatibility refers to the ability to download the schedules you create within the application.

  • Access via web app and mobile app

5.2 Limited Warranty

The Service is provided "as is":

  • We do not warrant continuity or absence of errors

  • We are not responsible for data loss due to technical errors

5.3 Service Interruptions

7dots is entitled to:

  • Perform maintenance without prior notice for emergency situations

  • Provide 48 hours notice for scheduled maintenance

  • Discontinue the Service in case of illegal or harmful use

5.4 Limitation of Liability

7dots (including employees and partners) is not responsible for:

  • Indirect or consequential damage (physical, intellectual, loss of revenue, data, etc.)

  • User errors or incorrect data entry

  • Interruptions due to force majeure events (earthquakes, war, etc.)

 

6. DATA USE AND PRIVACY

6.1 User Data

Data contained in the Service (shifts, employee information, etc.):

  • Remains your property

  • Is not shared with third parties without permission

  • Is used only for Service provision

6.2 GDPR Compliance

See http://7dots.app/en/privacy

6.3 Cookies and Tracking

See http://7dots.app/en/privacy

6.4 Disclosure to Third Parties

We do not disclose your data to third parties, except if:

  • You have given explicit permission

  • Required by law or court order

  • Necessary for Service provision (e.g., payment service)

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7. INTELLECTUAL PROPERTY

7dots or its partners own the intellectual property (copyright, patents, trademarks) of the Service. Any form of copying (e.g., code, logo, distribution to third parties, etc.) is strictly prohibited.

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8. ACCEPTABLE USE

8.1 Rules of Use

You agree not to use the Service for illegal, harmful, or malicious activities. You also agree not to disclose personal information without permission from the relevant individuals. Additionally, you agree not to interfere with the Service with the intention of altering its operation, nor to copy, share, or reproduce content from the Service without prior permission.

In case of violation, we have the right to immediately stop the Service, while related legal actions may be taken.

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9. TERMINATION

9.1 Cancellation by User

You may cancel your subscription at any time by:

  • Via your account (Account → Cancel Subscription)

  • Sending an email to support@7dots.app

  • Cancellation is valid until the end of the current period

  • You are not entitled to compensation for the current period

After cancellation:

  • You lose access to the service

  • Your data is retained for 30 days

  • No fees are needed for termination

9.2 Termination by 7dots

We may terminate immediately if:

  • You violate these Terms

  • Non-payment of fees for 30+ days

  • Other reasons as defined by law

We will notify you before termination, except in case of critical violation.

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10. SUPPORT

10.1 Support Channels

You can contact us via:

  • Email at support@7dots.app

  • Via the application

  • Via telephone at +30 693 78 99 492

  • Response time: Within 24-48 hours on business days

10.2 Not Responsible for User Errors

We do not provide support for:

  • Data entry errors

  • Lost data due to user error

  • Device or internet problems

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11. FORCE MAJEURE

We are not responsible for failure to perform due to causes beyond our control:

  • Natural disasters (earthquakes, floods)

  • War, terrorism, major disruption

  • Pandemics or diseases

  • Strikes, state of emergency

  • Critical infrastructure failure (electricity, internet)

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12. CONTACT INFORMATION

12.1 7dots Details

Company: 7dots Scheduling

Type: SaaS (Software-as-a-Service)

Headquarters: Netherlands

Support Email: support@7dots.app  

Website: https://www.7dots.app/en

BTW-Nummer: NL005398327B05

KvK-Nummer: 99599430

12.2 Support Hours

  • Monday - Friday: 9:00 - 18:00 (Greek time)

  • Weekends and holidays: Emergency issues only

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13. PRIVACY POLICY

The complete Privacy Policy describing how we handle your data is available at: www.7dots.app/privacy[AA3] 

It is an integral part of these Terms.

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14. APPLICABLE LAW AND DISPUTE RESOLUTION

14.1 Applicable Law

These Terms are governed exclusively by:

  • Dutch law (Laws of the Netherlands)

  • EU regulations (GDPR, etc.)

  • Consumer rights: As defined in Greek/European law

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15. LEGAL UPDATES

7dots commits to updating the Terms to comply with:

  • New legislation

  • EU regulations (e.g., Digital Services Act)

  • Decisions of Dutch or European courts

  • Guidelines from authorities

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16. FINAL STATEMENT

You have read and understood these Terms, acknowledging that these Terms apply to your relationship with 7dots.